From registration to withdrawal — find easy, straightforward guides on everything x3d right here.
Select the type of issue you have
New to x3d? Start Here.
How to Create an Account at x3d — A Step-by-Step Guide
Register with Your Mobile Number & OTP Verification
Forgot Your Password? A Simple Guide to Resetting It
How to Enable Two-Factor Authentication (2FA)
Updating Profile Information & Identity Verification (KYC)
A step-by-step guide to adding funds via mobile banking
Log in to x3d with your mobile number and password. If you don't have an account yet, register for free first.
Select 'Deposit' or 'Add Funds' from the top-right corner or your dashboard.
BKash, Nagad, Rocket, or Dutch-Bangla — choose whichever you use. All methods offer the same benefits.
Enter the amount you wish to deposit (minimum ৳100) and confirm with your mobile banking number.
Send your payment to the merchant number provided by x3d and submit the transaction ID. Your funds are typically credited to your x3d wallet within 5 minutes.
Always save your transaction ID after making a deposit. If any issue arises, our support team can use it to resolve the problem quickly.
How Fast Each Payment Method Processes Withdrawals
| Payment Methods | Minimum | Maximum | Processing Time | Fee | Status |
|---|---|---|---|---|---|
| bKash | ৳100 | ৳50,000 | 3–5 Minutes | Free | Fast |
| Nagad | ৳100 | ৳50,000 | 3–7 minutes | Free | Fast |
| Rocket | ৳100 | ৳30,000 | 5–10 minutes | Free | Fast |
| Dutch-Bangla MFS | ৳200 | ৳1,00,000 | 5–15 minutes | Free | Medium |
| Bank Transfer | ৳500 | ৳5,00,000 | 1–3 Business Days | Bank fees may apply | Standard |
Everything You Need to Know About Getting Your Winnings Fast
How Fast Are Withdrawals and What Rules Apply
Withdrawal Requested Over 1 Hour Ago and Still No Money — What to Do
Withdrawal Limits & Daily Maximum Amounts
Why Can't I Withdraw Without Completing KYC?
To withdraw bonus funds, you must first meet the wagering requirement. Full bonus terms are available on the promotions page.
Useful for everyone — beginner or experienced
What Are Odds and How to Read Them — A Simple Guide in Bangla
What Is Live Betting and How to Place In-Play Bets
Single Bets vs. Multi-Bets (Parlay) — Which Is Better?
What Happens When a Bet Is Cancelled? Rules on Void Bets
Cricket Betting Markets Guide — Runs, Wickets & Match Results
What x3d Users Ask Most
X3d uses 256-bit SSL encryption. Your personal and financial information is never shared with third parties.
Millions of people across Bangladesh are betting online, but many run into problems due to a lack of reliable information. The x3d Help Center was built to solve exactly that. Everything here is written in plain, straightforward English — no technical jargon.
Whether you're a rickshaw driver or a banker in Dhaka, the x3d Help Center is designed so anyone can resolve issues on their own. Our goal is to get you more answers in less time.
Account security is our top priority at x3d. A few simple habits will keep your account safe at all times. First and foremost, never share your password or OTP with anyone — even if they claim to be an x3d staff member. x3d will never ask for your password over the phone or via message.
Second, keep Two-Factor Authentication (2FA) enabled. With 2FA active, even if someone gets hold of your password, they still won't be able to access your account. Third, avoid logging in to x3d over public WiFi.
X3d's rebate system is straightforward. Every week, a fixed percentage of your total bets is returned to your account — that's your rebate, or cashback. Think of it like setting aside a portion of your daily earnings at the end of the day: x3d's rebate system works the same way.
Your rebate amount depends on your membership tier. Silver members receive 0.5%, Gold members receive 1%, and Diamond VIP members receive up to 1.5% rebate. Every Monday, the previous week's rebate is credited to your wallet.
Yes, x3d is accessible from anywhere in Bangladesh. Whether you're playing Rummy in Cumilla, placing Sports Betting wagers from the hills of Bandarban, or betting on a cricket match from Saint Martin's Island — it's all possible on x3d. All you need is a smartphone and an internet connection.
Our mobile app is built specifically for Bangladesh's internet conditions — it runs smoothly on weak connections and uses minimal data.
If you can't find the answer you're looking for in our Help Center, reach out to us directly. Our Live Chat averages a response time of just 2 minutes. For email enquiries, we respond within 24 hours. You're welcome to write in Bengali — our entire support team speaks the language.
Our Bengali support team is available 24/7. Start a Live Chat with us right now.