X3d Privacy Policy — Our Commitment to Protecting Your Data

X3d (https://x3d.best) is an online Sports Betting and gaming platform serving users in Bangladesh. We believe privacy is a fundamental right of every user, and protecting that right is our ethical responsibility.

This Privacy Policy applies to the x3d website, mobile app, and all associated digital services. It takes effect the moment you open an account, browse the site, or use any of our services.

• This policy is written in Bengali, which constitutes the original and legally binding version.
• For any policy changes, the date at the top of the page will be updated accordingly.
• Continued use of our services following an update will be considered acceptance of the revised policy.

X3d follows international data protection standards (GDPR principles) and complies with applicable laws in Bangladesh.

X3d only collects data that is genuinely necessary to provide our services. We never collect information beyond what is needed.

Identity-Related Information:

• Full Name & Date of Birth
• National ID number (for KYC verification)
• Current Address
• Passport or other identity document details (where applicable)

Contact Information:

• Mobile number (Bangladeshi)
• Email Address

Financial Information:

• BKash / Nagad / Rocket Mobile Banking Number
• Transaction History (Deposits & Withdrawals)
• Betting History & Results

Technical Information:

• IP Address & Device Information
• Browser type and operating system
• Login Times & Session Information
• Cookies & Local Storage Data

X3d collects data through a variety of methods. We are committed to being fully transparent about each of them.

Directly from you:

• When completing the registration form
• When submitting documents during the KYC verification process
• Support Team Contact Hours
• At the Time of a Payment or Withdrawal Request
• When completing a survey or feedback form

Automatically (through technical means):

• Through cookies while browsing the site
• Through log data while using the app
• In server logs at the time each transaction is completed

X3d uses collected data solely for the specific purposes listed below. Your information is never used for any other purpose.

X3d will never use your data for political campaigning, religious activities, or any form of social discrimination.

X3d never sells your data. However, in limited circumstances, minimal necessary information may be shared with specific third parties.

Data may be shared when:

• Payment Processing: Minimal information is shared to process transactions via bKash, Nagad, or Rocket, and is used solely for that transaction.
• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Information may be disclosed to the relevant authorities if money laundering or other financial crimes are suspected.
• Technology Partners: Minimal data is shared with hosting and cloud service providers solely for site operations — all bound by contract.

X3d will never sell or transfer your personal data to advertisers, marketing agencies, or data brokers — this is our unwavering commitment.

X3d follows the highest industry-standard technical practices to protect your data. Our security team monitors systems 24/7.

Technical Security Layers:

• Transport Layer Security (TLS 1.3): All communication between your browser and our servers is encrypted.
• AES-256 Data Encryption: Every piece of stored data is secured with the highest-grade encryption available.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Advanced systems to prevent unauthorized access and attacks.
• Regular Security Audits: An independent team of experts regularly audits our systems.
• Data Backup: Regular backups are maintained across multiple secure locations.

Please note — no one can guarantee 100% security online. On your end, using a strong password and enabling 2FA is essential.

X3d uses cookies to ensure the site functions properly. We only use necessary cookies and never share your browsing data with third parties.

Cookie Type:

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most — no personal data is involved.

X3d does not use third-party advertising cookies (such as Google AdSense or Facebook Pixel). You can manage cookies through your browser settings — however, disabling certain cookies may affect the functionality of the site.

X3d does not retain data longer than necessary. A specific retention period is defined for each category of data.

Once the retention period expires, data is automatically deleted using secure methods that make recovery impossible.

X3d believes every user has full ownership of their personal data. You may exercise any of the rights below at any time.

X3d strictly does not serve anyone under the age of 18. We do not knowingly collect any data from minors.

• Age verification is mandatory during the registration process.
• Should any data belonging to a minor be discovered, it will be deleted immediately upon detection.
• If parents have concerns support@x3d.best— contact us and we will act immediately.

X3d reserves the right to update this Privacy Policy as needed. The method of notification will vary depending on the nature of the change.

• Minor Changes (Clarification or spelling): The date on the page will be updated.
• Moderate Changes (New data category): A banner notification will be displayed on the site.
• Major Changes (Changes to core principles): Registered users will be notified by email and SMS at least 14 days in advance.

Continued use of our services after any changes will be deemed acceptance of the updated policy.

For any questions, concerns, or rights requests regarding this Privacy Policy, please contact our privacy team.

• Email: support@x3d.best (Subject: Privacy Request)
• Live Chat: Click the chat icon at the bottom right of the site
• Response Time: 48 hours for general requests, 24 hours for urgent matters